Services
Concierge Business Services
I specialize in creating a custom consulting menu of services that fits for your unique needs while working as an extension of your team. My background as a civil engineer (P.E., LEED AP) serves as the backbone to my knowledge in the A/E/C industry but my experience goes deep into making connections, creating relationships and driving revenue. A few highlighted services are below, but I am happy to talk thru many options including business development (BD), leadership or BD training, networking, sales strategy, market research, client relationship management (CRM), special projects, transition management, strategic initiatives, Board representation, etc. Together, we will help your business take flight and accelerate forward to achieve your goals.
Business Development
If there's one thing I understand that's critical to business success and revenue growth, it's establishing valuable relationships in alignment with your strategic goals. I know how to connect people, foster relationships and create value for all. For over 20yrs, I have been responsible for building a book of business and being an outward face for the company. I understand how closely a sales effort must coordinate with operations and marketing in order to meet client expectations while also supporting internal efforts. I can assist in new business, existing business, strategy, networking, representation or training.
Strategic Consultant
I am fueled by forward progress to a common, strategic goal. I work best when I understand your goals to gain consensus and get the team all rowing in the same direction. Don't know where to start? I can help. We can dig into strategic BD topics such as sales process, assessing clients, developing targets, market research, etc. We will identify a strategy together and develop guidelines for the team to implement to get there. Without guardrails, a sales process can become haphazard and the worst outcome is to confuse clients or come up short on revenue. This can create a lasting impact that you don't want. Training and buy-in from the entire team is also critical.
Leadership Training
The Zookeeper Program is a training, engagement and development framework to help train leaders to develop effective teams. As a certified Zookeeper Practitioner, I am delivering this unique Program to others. The Program's differentiators are IMPACT and RETENTION. It's retained because it's simple and fun and provides a memorable vernacular to stand the test of time. It's impactful from the relevant content and practice that's immediately applicable to the day-to-day leader. This neuroscience backed approach likens leaders to Zookeepers and team members to 4 distinct animals (lion, lemur, dolphin and elephant). The result is an easier way to understand each other and work better, together. The program is rich in content with learning objectives from self-awareness to strategic thinking, effective communication and professional growth. Using the animal framework as a basis of understanding helps weave the benefits through all aspects of a talent development program including recruiting, onboarding, engagement, development and culture. I would love to learn more about your ZOO to see how we can enhance and improve it today!
Not all who wander are lost.
-J.R.R. Tolkien
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